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Who we are

Icon’s staff comprises a team based in London Bridge, plus external members located around the UK.

Our aim is to ensure that Icon is the leading voice for conservation in the UK. We are here to help both existing conservation professionals and those just starting the journey develop their careers in conservation.


Alison Richmond


Alison Richmond is responsible for strategic planning and implementation, internal operations and external relations at Icon. She manages a team of 12 and works closely with the Board of Trustees and Board committees. Alison is an Accredited Conservator-Restorer (ACR) and Fellow of the International Institute for Conservation (FIIC). Alison is a vice-president of the National Association of Decorative & Fine Art Societies (NADFAS), a member of the Church Buildings Council and a trustee of the National Heritage Science Forum (NHSF).

T: 020 3142 6799 / 07949 787701

Simon Green

Business Manager

Simon Green previously ran a handmade paper mill followed by environmental charity Groundwork Kent & Medway. He was a trustee and company secretary of a heritage steam railway. He was the chair of the Institute of Paper Conservation for five years. Simon has a BSc in Paper Science from the University of Manchester. He became Business Manager of Icon in 2012 and works three days a week with responsibility for finance, infrastructure, premises and IT. He is also Company Secretary.

T: 020 3142 6784

Susan Bradshaw

Head of Professional Development

Susan Bradshaw is part of Icon’s senior management team. She leads on professional development, reporting to Icon’s Professional Standards and Development Steering Committee. Her main areas of responsibility are PACR accreditation, Icon’s Internship Programme, Continuing Professional Development and advocacy of professional standards in conservation. She also contributes to the management of the Journal. Susan works remotely but visits the office on a regular basis.

T: 01626 834584

Patrick Whife

Training & Development Manager

Patrick Whife is the Training & Development Manager for Icon. Patrick previously worked at a further education college, leading on the development of the apprenticeship delivery. He focused on supporting young people to kickstart their careers in the cultural heritage sector and the creative industries. At Icon, Patrick’s work focuses on PACR accreditation, Icon’s Internship Programme and ongoing Professional Development and training. 

T: 020 3142 6788

Shulla Jaques

Accreditation Officer

Shulla Jaques provides administrative support for PACR. She reports to the Training & Development Manager. Shulla liaises regularly with Icon member volunteers who support the PACR process, and her main responsibilities are to co-ordinate both the annual CPD Recall and the mentor scheme, administer the paperwork for PACR, including applications, PACR Pathway requests and PACR events. Shulla is an Accredited member of Icon.


Michael Nelles

Membership Manager

Michael Nelles previously worked for six years in the museum sector in Hampshire. He worked at the Old Maritime Museum in Southampton as a Curatorial Assistant after he finished his first degree in History in Canada. That led to a frontline management role at Winchester Museums, and while there he joined the Committee of the Hampshire Field Club and Archaeological Society as Hon Membership Secretary. He is currently studying for a PhD in History.

T: 020 3142 6785
Ella Swindells Icon

Ella Swindells

Membership Officer

Ella Swindells is the Membership Officer at Icon. She graduated in Classics from Exeter University before working with the Royal Collection Trust at Windsor Castle as a front-of-house representative dealing mainly with members of the public. During her time at Windsor Castle Ella also volunteered at Wycombe Museum, and graduated to an administrative role. She continues to support Wycombe Museum and particularly enjoys making a difference at a local level. Ella works Tuesdays-Fridays.

T: 020 3142 6786
Icon Journal editor Jonathan Kemp

Jonathan Kemp

Icon Journal Editor

Dr Jonathan Kemp is the editor of the Journal of the Institute of Conservation. Jonathan is a stone conservator with more than 25 years experience. He has been a lecturer at the City & Guilds of London Art School, and a senior conservator at the Victoria and Albert Museum. He is also a practicing new media artist. Please contact Jonathan with any ideas for articles in the Journal. 



Lynette Gill

Icon News Editor

Lynette Gill is Editor of Icon News, which is published every two months and sent to all Icon members along with other friends and sponsors of conservation. Icon News covers conservation stories, news of people and events in the profession and developments in Icon itself. Lynette is a freelance member of the Icon team. She has a degree in conservation. Get in touch with Lynette with ideas for Icon News.


Fiona Brandt

Administration Officer

Fiona Brandt is the Administration Officer at Icon. She graduated from UCL with an MA in Classics. It was while studying Antiquitean Art that Fiona first became interested in conservation. Fiona also has an interest in book and paper conservation and has pursued this through a Bookbinding and Design course with City and Guilds. Fiona has 10 years’ experience as a strategic planner in advertising and brings to Icon extensive administration experience from a variety of sectors. Fiona oversees the running of the office and ensures that our administrative processes are as seamless as possible. Fiona works Wednesday to Friday.

T: 020 3142 6789

Cynthia Iñesta

Digital Content Officer

Cynthia is the Digital Content Officer at Icon. After graduating in Journalism from the Universidad Miguel Hernandez in Spain she moved to the UK to work in the B2B and Higher Education sectors as a digital media specialist and web designer. Alongside her career, Cynthia is also a practicing freelance artist and illustrator and it is through her love of art and culture that she is now set on cultivating the voice and presence of conservation online.

Cynthia is in the office on Thursdays and Fridays.

T: 020 3176 7195

Anni Mantyniemi

Policy Advisor

Anni is the Policy Advisor for Icon. She developed her interest in conservation through her BA in Art History at the University of Sussex and her MA in Conservation from UCL. Before joining Icon, Anni worked in research roles at Historic Royal Palaces and the US Embassy. At Icon, Anni works closely with the Chief Executive to enhance Icon’s advocacy capacity and to influence the policies of governments, NGOs and other voluntary and professional bodies.

T: 023 176 6780